Never send this in a text:

1. Complaints

Without hearing your voice, someone may not know how big a deal something is to you.

2. Insults

You might regret what you say when you’ve had more time to think about it. Also, it is way easier to type something bitter than to speak it.

3. Apologies

Instead, try,‘I owe you an apology. Can we talk tonight?’ Then take the time you need.

4. Bombshells

Even positive ones like ‘I think I love you’ are best dropped face to face and in real-time.

5. Questions about Troubling Behaviour

Give them a chance to explain without relying on their thumbs.

6. Secrets

Always consider the risk that your message could end up in front of the wrong person.